Coverage
3 years on the structure.
5 years on the systems.
Most importers stop supporting you after the sale. We stock parts stateside and stand behind every camper with written coverage — not just a manual and a wave goodbye.
3-Year Coverage
Structural components
- Walls (sandwiched hard-wall panels)
- Floor
- Aluminum frame
5-Year Coverage
Appliances & systems
- Cooking stove / induction cooktop
- Electrical converter
- Water systems
How claims work
Straightforward, on purpose.
- Reach out. Email or call with your order details and what's wrong.
- We diagnose it together. Photos or a quick call, no shipping the whole unit back unless it's actually needed.
- We ship the part or you visit. Common parts are stocked in Maryland — most repairs don't require sending the camper anywhere.
Good to know
What's not covered
Normal wear and tear, damage from improper installation on incompatible trucks, off-road or accident damage, and modifications made outside our install process aren't covered under warranty. Full written warranty terms are provided at time of order.
Questions about coverage before you order?
Ask us directly — we'd rather answer up front than have it come up later.
Email Us