Coverage
3 years on the whole camper.
Most importers stop supporting you after the sale. We stock parts stateside and stand behind every camper with written coverage — structure and systems alike, not just a manual and a wave goodbye.
3-Year Coverage
Structure
- Walls (sandwiched hard-wall panels)
- Floor and roof
- Aluminum frame
- Powered pop-top and lift
3-Year Coverage
Systems & appliances
- Electrical: inverter, charger, wiring and controls
- Water: tank, pump, sink and faucet
- Appliances: fridge, roof A/C, water heater, induction cooktop
- Diesel heater and vent fans
How claims work
Straightforward, on purpose.
Step 1
Reach out
Email or call with your order details and what's wrong.
Step 2
We diagnose it together
Photos or a quick call — no shipping the whole camper back unless it's actually needed.
Step 3
We ship the part, or you visit
Common parts are stocked at our port warehouse, so most repairs don't require sending the camper anywhere.
Good to know
What's not covered
Coverage applies to the original owner and starts once your warranty is registered. Full written warranty terms are provided at time of order.
- Batteries — covered separately by SOK's own battery warranty.
- Wear items — mattress, cushions, seals and fabric.
- Accidents, misuse or neglect.
- Modifications made outside our install process.
- Installation on an incompatible truck.
Questions about coverage before you order?
Ask us directly — we'd rather answer up front than have it come up later.
Email Us